Terms of Service

These Terms of Service govern your access to and use of the carryvella store and purchases made through it. By using the store or placing an order, you agree to these terms.

Last updated: July 18, 2026

Using the store

You may use the store for lawful personal shopping purposes. You are responsible for providing accurate, complete, and current information when browsing, creating an account where available, or placing an order. You must not use the store in a way that interferes with its operation or with another customer’s use of it.

Product information

We aim to present product descriptions and images clearly. Product details, colors, dimensions, and other characteristics should be reviewed on the applicable product page before purchase. Display settings and other viewing conditions may affect how colors appear on an individual device.

Orders and acceptance

Submitting an order is a request to purchase the selected items. An order confirmation acknowledges that we received the request; it does not guarantee availability or acceptance. We may need to contact you about order information, availability, or fulfillment matters before an order can be completed.

Pricing and payment

Order prices and applicable charges are presented at checkout before an order is submitted. Payment is collected at checkout. Please review Payment Methods for the payment options and payment-related information available for the store.

Shipping and delivery

Shipping information, estimated timing, tracking, and delivery responsibilities are described in the Shipping Policy. You are responsible for providing an accurate delivery address and for reviewing that policy before placing an order.

Returns and refunds

Return eligibility, return conditions, refund destination, and refund timing are governed by the Return & Refund Policy. Please review that policy and contact us before sending an item back.

Intellectual property

The store’s text, product presentation, graphics, branding, and other content are protected by applicable intellectual-property laws. You may not copy, reproduce, distribute, modify, or commercially use store content without prior written permission, except as permitted by law.

Limitations

To the extent permitted by applicable law, carryvella is not responsible for indirect, incidental, special, or consequential losses arising from use of the store or a purchase. Nothing in these terms limits rights or remedies that cannot legally be limited.

Changes to these terms

We may update these terms from time to time. The updated version applies from the date shown above. Continued use of the store after an update indicates acceptance of the revised terms.

Contact

For questions about these terms or an order, contact us at [email protected]. For information about how personal information is handled, please review the Privacy Policy and Cookie Policy.